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Privacy Policy

Last updated: May 20, 2025

Thank you for using the EaseUp App. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application. By using the app, you agree to the terms outlined below.

1. Information We Collect

The EaseUp App does not collect sensitive personally identifiable information such as email addresses, phone numbers, or account credentials. However, the app may request limited, optional data — such as a first name — to personalize the user experience. This information is stored locally on your device and is never transmitted to our servers or shared with third parties.

1.1 First Name (Optional)

Users may choose to enter a first name, which is used solely for personalization (e.g., displaying it on the home screen).

  • This is entirely optional and does not affect access to any app features.
  • The first name is stored only on your device and is not collected, transmitted, or shared externally.

1.2 Anonymous Usage Data (via Google Firebase)

We use Google Firebase to collect anonymized technical data such as:

  • Device model
  • Session duration
  • General usage patterns
  • Application crash reports

This data is aggregated and used strictly to monitor app performance and improve usability.

  • We do not use Firebase to track or identify individual users.
  • We do not sell, trade, or rent any collected data.

1.3 Subscription & Transaction Data (via RevenueCat)

We use RevenueCat, a third-party service, to manage in-app purchases and subscriptions. When you make a purchase through the app, RevenueCat may collect and process the following information:

  • Transaction receipts and product identifiers
  • Subscription status and renewal information
  • Device and platform details (e.g., OS version, app version, IP address)

This data is used solely to:

  • Verify purchases and manage access to premium features
  • Restore subscriptions on new devices
  • Prevent unauthorized access or fraudulent use

We do not access or store any payment information directly. All billing is securely processed by Apple or Google through their respective app stores.

For more information, please refer to RevenueCat's Privacy Policy.

2. How We Use Information

The information collected via Firebase and RevenueCat is used solely for internal, analytical, and operational purposes, including:

  • Improving app functionality, stability, and performance
  • Understanding general usage trends to enhance user experience
  • Managing in-app purchases and subscriptions

We do not use the data for advertising or marketing purposes.

3. Children's Privacy

The EaseUp App is not intended for children under the age of 13. We do not knowingly collect any personal information from children.

If you believe that a child has entered personal information into the app (e.g., by manually entering their name), please contact us and we will assist in removing any locally stored data from their device.

4. Data Security and Retention

  • We do not store personal data on external servers.
  • The optional first name remains on your device and is deleted when the app is uninstalled or the data is manually cleared.
  • Anonymous usage data may be retained in Firebase to help improve future versions of the app.
  • Subscription status data may be retained by RevenueCat as long as necessary to manage access to paid features.
  • We implement reasonable safeguards to protect any information handled within the app.

5. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our app and website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the app after any changes to this Privacy Policy will constitute your acceptance of such changes.

6. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 support@easeupapp.com

Last Updated: May 20, 2025

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